Company Profile


At KWB Corporate Cleaning Limited our motto for commercial cleaning is simple – ‘We do it right’. That’s because the most important thing to us is customer satisfaction. By ensuring that ‘We do it right’ first time, every time, our customers are happy customers.

Integrated commercial cleaning services

Part of the KWB Holdings Group, we are a commercial cleaning company based in the heart of the Midlands providing national coverage. KWB Corporate Cleaning Limited is a proven leading provider of totally integrated commercial and office cleaning services.

With a network of fully trained dedicated staff across the UK, we are able to provide all cleaning services covering public and private sectors. Whether our commercial cleaning clients require a daily or periodic approach KWB Corporate Cleaning Limited can produce a bespoke service to meet all our customer expectations.

Our service covers a variety of tasks, which include internal and external window cleaning, periodic floor and carpet treatments, full washroom services as well as offering a wide range of consumable products from hand towels, kitchen rolls to refuse sacks and dishwasher tablets. We will even supply and fit all washroom dispensing systems.

Where we work

We currently service a broad range of customers both landlords and tenants in the Midlands and nationally across the UK including:

  • West Midlands
  • East Midlands
  • London and South East
  • South West
  • Yorkshire
  • North West
  • North East

Our approach

We understand that customer’s requirements may be different. However, we also understand that every client wants a hassle free working environment.

Our approach starts with an initial on-site cleaning analysis in order to establish exactly what type and level of service suits our clients. This will include an audit of the workspace, including number of desks/ workstations, kitchen facilities, washrooms, meeting and reception areas. We will also consider any specialist requirements you may have i.e. sensitive equipment and materials, security issues, cleaning time frames etc.

Whether it’s for just a few hours per week or a full daily janitorial service that is required, we can adapt our service to our client’s exact specification. We will provide a detailed proposal based on our analysis of the client requirements, which will include a specification of the services proposed, how services will be delivered, time-frame for delivery of services and how service delivery will be monitored and evaluated.

So why choose KWB Corporate Cleaning

  • We deliver a consistent, reliable service to all our customers. We act responsibly and ethically at all times.
  • We communicate with our clients frequently and are open and honest at all times.
  • We train all our staff in the most efficient cleaning methods including the correct use and application of materials.
  • We ensure all staff are managed effectively, well treated and adhere to our brand values.
  • We are a source of knowledge and advice for our clients in health and safety, use of materials and best value.
  • We measure and monitor the quality of our service delivery through extensive quality audits on a regular basis.
  • We challenge ourselves to deliver our promise and maintain our reputation for service excellence through requesting frequent customer feedback which is published and made available through our digital media.

Cleaning Services

 

Anti-Slavery Policy

We are in complete compliance with the Modern Slavery Act (2015) and have a zero-tolerance approach to modern slavery in our organisation and our supply chains. This applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors and suppliers.

Our full policy

"When we had to change our cleaning company KWB was the best choice. They provide a brilliant service and are a real improvement over our previous contractor. They make my job on site much easier. Communication with them is very good. If I need something they respond quickly by email or phone, and the contract manager is on site as soon as possible."

Michal Pastornicky, Site Manager, Elms Farm Primary School

"We have been delighted with the overall cleaning service KWB Corporate Cleaning have provided. All employees of KWB Corporate Cleaning Limited are very polite, friendly and nothing is too much trouble for them. They ensure that the highest standards of cleaning are constantly achieved and ensure that performance is regularly monitored. I would highly recommend them to anyone looking for a professional, efficient and friendly cleaning service."

Jane Moore, Birmingham Mind

"KWB Corporate Cleaning has a really good understanding of schools’ diminishing budgets and how to meet their cleaning needs in this situation. We appointed KWB Corporate Cleaning because of the quality of their tendering process and their ability to save money compared with our previous contractor. The contract runs really smoothly and takes up hardly any of my time. When I do make a request it is acted on immediately. The TUPE transfer process was very smooth, as was the recruitment of new cleaners when we needed them. KWB Corporate Cleaning are committed to achieving high standards of cleaning. When a cleaner was suddenly unavailable for work, the manager rolled up his sleeves and put in a shift to ensure the job was done."

Carl Glasgow, Executive Head Teacher, The Federation of Boldmere Schools

"Since taking on the UBC contract, KWB Corporate Cleaning Ltd has worked hard to ensure that the highest standards of commercial cleaning are consistently achieved. UBC noticed an immediate improvement in service and I am confident they will continue to achieve high standards, through their own internal performance monitoring and audit process. KWB Corporate Cleaning Ltd has subsequently been awarded all UBC sites under national contract due to their reliability and professionalism."

Richard Johnson, Operations Director, United Business Centres

"KWB Corporate Cleaning understand our ethos. They are respectful and pleasant to everyone in the school, not just to the management team. KWB Corporate Cleaning care about our cleaners who were very worried about the transfer from Birmingham City Council. They took the time to talk with them, explain what would happen and understood their concerns. A few tiny things they did for the cleaners made a big difference and we have happy cleaners. KWB Corporate Cleaning have been understanding and supportive of our complex contract transfer process. They have been patient and communicative throughout the tender process, but not hassling me for a decision every day. We are looking forward to a long and successful relationship with KWB Corporate Cleaning."

Fiona Hall, School Business Manager, Forestdale Primary School, Birmingham

"We were very impressed with Dyan Rhodes. She took her time to get to grips with what we wanted. Since KWB Corporate Cleaning took over the contract, the levels of cleanliness in the school have noticeably improved. The cleaning staff are now settled and much happier. There is much less sick leave and almost no absenteeism which was a major issue beforehand. Nothing is too much trouble. KWB Corporate Cleaning are flexible and adaptable. If there is an issue I’ll email James (the contract manager) and he will respond within two hours and if I need to see him, he’ll drop everything for a meeting. KWB is the third cleaning company we have worked with within the past four years. They are much better than our previous contractors."

Ian Bailey, Infrastructure Manager, Coppice Primary School Langley School